ClamWake · ClamWake Remote
Support
Get help with ClamWake and ClamWake Remote, including setup and connections.
Contact us
Please include your device, OS and app versions, and the steps that led to the issue. Do not send passwords or pairing keys.
Frequently asked questions
Find answers about setup, connections, and what’s included in Free and Pro on the product page.
System requirements
- ClamWake (the Mac you control)
- Apple silicon Mac with macOS 13 or later. Screenshots require macOS 14 or later.
- ClamWake Remote for iPhone and iPad
- iOS 17 or later, or iPadOS 17 or later.
- ClamWake Remote for Mac
- Apple silicon Mac with macOS 14 or later.
- Apple Account and connections
- Sign in to iCloud with the same Apple Account on the host Mac and the device you use Remote on. Direct connections and pairing are free. Follow the initial setup prompts on the same local network.
- Free and Pro
- Sleep prevention, status checks, screenshots, and widgets are free. Live screen control, remote actions, and Siri require Pro.
Privacy Policy
Learn how information is handled by the apps and this website.
Terms of Use (EULA)
ClamWake Remote is governed by Apple’s Standard Licensed Application End User License Agreement. The yearly Pro plan is an auto-renewable subscription. Check the purchase screen in the app for pricing and free-trial eligibility.